Overview
The table below summarises the limits of any one tenant. The stated limits are not a commitment that the resources are allocated, rather provide an upper limit in a tenant and the storage capacity is as listed in a Work Order. Other factors may prevent these limits from being reached (e.g. load, performance, contract restrictions & licence restrictions). In addition, whilst not all limits are technically enforced, ReadiNow may monitor usage to ensure adherence to these limits.
ReadiNow Platform Capacity Table
| Applications & Data Model | |
| Custom applications | 50 |
| Relationships per object | 50 |
| Custom fields per object | 100 |
| Custom objects | 200 |
| Choice field values | 500 |
| Maximum of records per object | 2 000 000 |
| Maximum of records per tenant | 20 000 000 |
| Maximum number of security rules per object | 20 |
| Maximum number of security rules per role | 50 |
| Maximum number of security rules per user per object | 10 |
| Maximum content size per field | 100 000 characters |
| Combined content size all fields on a single record | 200 000 characters |
| Files | |
| Maximum files per tenant | 50 000 |
Maximum file size (per file) | 200MB |
| Total Max file storage | 1TB |
| Theme images/logos/icons size | 20kb |
| Audit | |
| Maximum fields to audit per object | 15 |
| Maximum age of record change audit history | 18 months |
| Maximum number of configuration log entries | 10 000 |
| Maximum number of security log entries | 10 000 |
| Calculations | |
| Maximum length of calculation | 5 000 characters |
| Time to run | 2 seconds (elapsed server time) |
| Screens & Reports | |
| Analyser items on a report | 20 |
| Calculations per report | 5 |
| Columns per report | 10 |
| Time to run a report | 10 seconds (elapsed server time) |
| Scheduled screen refreshes | 50 |
| Maximum elements on a screen | 12 |
| Workflows | |
| Maximum number of concurrent running workflows | 30 |
| Maximum number of workflows | 500 |
| Maximum number of workflow runs per day | 5 000 |
| Total number of activities in a workflow | 50 |
| Maximum number of steps per workflow | 100 000 |
| Maximum workflow processing time | 10 hours |
| Maximum age of workflow run | 18 months |
| Maximum paused workflows | 20 000 |
| Integrations | |
| Records through excel/csv import (does not include when triggers are enabled) per day | 100 000 |
| Records through API import (does not include when triggers are enabled) per day | 100 000 |
| Maximum number of Records fetched using get-record activity (per call) | 10 000 |
| Active import schedules | 25 |
| Email attachment maximum size | 20MB |
| Email content size | 1MB |
| Inbound Email messages processed per hour | 500 |
| Outbound Email messages processed per day | 50/full user 1 |
| Inbound SMS processed per day | 100 000 |
| Outbound SMS processed per day | 100 000 |
| Other | |
| Documents Generated per day | 300 |
| I/O (bandwidth) | 1 TB per month |
Notes:
- This may require use of client's email server to send emails
Defined Terms
"Capacities" means the defined limits or restrictions on the use or access to elements of the Software including but not limited to file and data storage, number of records, number of workflows processes, usage limits, bandwidths limits, service request time, or other such variables as defined by ReadiNow or outlined in Documentation for the Tenant or Non-Production Tenant.
"Tenant Usage limits" are as detailed in the Documentation. An example of these (but not limited to) are the usage limits for custom applications, files, screens, reports, workflows, integration, the number of GB capacity and records allocation per tenant, whether as described in a Performance Pack, Capacities or other variables that are relevant to the tenant allocation.
"Performance Pack" means the allocation of the User package (type of Users, type of applications purchased) together with the corresponding allocation of Capacities, file and data storage allocation, number of records, App Objects, number of workflows, usage limits, bandwidths limits, service request time, or other such variables as defined by ReadiNow from time to time and updated in this Documentation.