File Download Audit Report
A new type of audit log has been added to the ReadiNow Platform to assist customers with their Data Loss Detection and Prevention (DLP) requirements. This new log, known as the File Download Audit Log, is generated each time a document is downloaded from the platform. The purpose of this log entry is to provide an auditable record of every instance in which a document stored on the ReadiNow platform is downloaded by a user.
Why use it?
A File Download Audit Log is created where the following occur;
- Download of a document from the Document library
- Download of a document from a Form
- Sending of a document as an Email attachment
- Uploading of a document from the ReadiNow platform to an FTP server
How to find audit entries?
File Download Audit Log entries appears in the Event Log report that can be found under Administration -> Audit in the ReadiNow console. Filter the Event Log by "File Download" to restrict the search to only these log entries.
What is captured in the log entry?
Each of these log entries contains the following properties:
- Accessed file - link to the document that was downloaded
- Accessed revision - the version/revision of the document that was downloaded
- Correlation code - the correlation code of the download request
- Downloaded by - link to the user who performed the download
- Event time - the time of the download
- File access operation - the type of document access that was performed.
Options are: Download, Email Attachment, FTP Upload
Where else can I view this information ?
If you are looking for information on a document stored in the Document Library, you will find the information on the Document Downloads tab of each document.
What setup is required?
The File Download Audit Log feature is enabled by default: no configuration is necessary to record the log entries into the Event Log.
If business requirements call for a specific retention period for the download audit report, a retention policy with the required settings will need to be configured. (To learn more about the retention policy feature, please check out this article on Log Retention Policies.)
Create a new retention policy for the file download audit report by selecting 'File Data Log Entry' for 'Retention Policy Type' Field.
