A user account allows or does not allow a user to connect to ReadiNow.

Only an administrator can create or modify an account for other users.

Creating a user account

To create a user account:

1. Select Application Menu. The menu appears with available applications.
2. Select Administration. The application displays at the landing page.
3. In the Left Navigation Area, select Security. The Security expands to display list.
4. Select User Accounts. The existing User Accounts display.
5. Select + NEW. The User Account form appears.
6. Type the username for the user account in the Username field.
7. In Account holder field select Pencil icon. The Select dialogue appears. 
8. Select the person you want.
9. Select OK to confirm.
10. Type the description for the user account in the Description field.
11. Select the correct User level from drop-down list ( NOTE: This option is only available if your company is on the Full/Basic/Lite subscription model. See Licencing)
12. Complete mandatory fields.
13. Select SAVE to save the user account.

Alternatively, a new user account can be created from Users tab of User Role form.

Editing an existing user account

To edit an existing user account:

1. Select Application Menu. The menu appears with available applications.
2. Select Administration. The application displays at the landing page.
3. In the Left Navigation Area, select Security. The Security expands to display list.
4. Select User Accounts. The existing User Accounts display.
5. Select the user account you want and select ACTION. The menu appears.
6. Select Edit. The user account displays.
   Edit an existing user account
7. Add or modify information as required. 
8. Select SAVE to save the user account.

Reset a user's password

To reset a user's password:

1. Select Application Menu. The menu appears with available applications.
2. Select Administration. The application displays at the landing page.
3. In the Left Navigation Area, select Security. The Security expands to display list.
4. Select User Accounts. The existing User Accounts display.
5. Select the user account you want and select ACTION. The menu appears.
6. Select Edit. The user account displays.
   Edit an existing user account
7. In Password field, type the password you want.
   Fill in information on the User Account form
8. Select SAVE to save the user account.

Unlock a user account

To unlock a user account:

1. Select Application Menu. The menu appears with available applications.
2. Select Administration. The application displays at the landing page.
3. In the Left Navigation Area, select Security. The Security expands to display list.
4. Select User Accounts. The existing User Accounts display.
5. Select the user account you want and select ACTION. The menu appears.
6. Select Edit. The user account displays.
   Edit an existing user account
7. In Account status field, select the down arrow.
8. In the drop down list, select Active. Editing the account status
9. Select SAVE to save the user account.