The ReadiNow platform is completely web based. To access the platform you will need:
- computer, tablet or mobile phone
- up-to-date web browser
- internet connection
- the URL for your ReadiNow tenant
- your credentials (username and password)
The URL for your ReadiNow tenant will take the form of: https://<chosen.name>.readinow.com/sp/#/<tenant.name> where:
- <chosen name> may be your company name or a name that has significance to your company
- readinow.com/sp/# points to the ReadiNow platform infrastructure for your tenant
- <tenant.name> is the name for this particular tenant. Your company may have more than one tenant.
e.g. If the company name was Maple and the tenant name was Design, the URL would be:
https://maple.readinow.com/sp/#/design
Enter your URL in your browser's address bar and this will take you to the login pane.
Login Pane
The fields of the login pane are:
- Username
- Password
- Tenant name - should have auto-populated for you based on your URL.
- Identity provider could be a single sign on provider or ReadiNow authentication:
Your organisation may have configured single sign on, which allows you to log in with a single ID and password to several software systems all belonging to your organisation. If single sign on has been enabled, there will be an appropriate name showing in the identity provider box. In this case you do not need to enter your username and password in the ReadiNow login pane.
If the only option in the identity provider box is ReadiNow, you are authenticating with a username and password set up for you in the ReadiNow system. You need to enter this username and password before clicking Sign in. - Sign In button. Click this when you have completed any information required in the first four fields
Forgot your username or password
- If you forget your login credentials, click the "Forgot your username or password?" link to retrieve your username or your password.
2. You can either enter your Email or Mobile Number configured in the platform for the account holder of the account you are resetting password for and press SUBMIT.
3. If you entered your mobile number, enter the 6 digit code received on entered Mobile Number and the set new password.
4. Verify the details and click on RESET PASSWORD.
5. Once the password reset is successful, user will be redirected to the login page to login with new password.