Record Audit Log

The record audit log allows administrators to look back at changes that have been made. This is useful when a problem has occurred, or a record of important events needs to be kept, such as when a record is deleted.

Audit log is not intended to record all activity in ReadiNow. For example, it does not track whether a record is being viewed by any user. Rather, it is intended to record the data changes for a field or relationship, given the field or relationship is configured in Record Auditing Policies

Only an Administrator has the permissions to view the audit log report in Administration application

Non-administrator users can view audit log on target record if they have been granted access.

To view the audit log:

  1. Select Application Menu. The menu appears with available applications.
  2. Select Administration. The application displays at the landing page.
  3. In the Left Navigation Area, select Audit. The Audit expands to display list.
  4. Select Audit Log. The Audit Log displays.

There are no records on the report unless Record Auditing Policies are enabled for an object and the audited activities have taken place since the auditing was enabled.

For archiving of record audit logs, see Retention Policies settings.