Designing a Survey

Creating a Survey Note: to create a Survey you need to be a member of the 'Survey Creator' administrative role . To create a survey: Select Application Menu. The menu appears with available applications. Select Administration . The applic...

Closed-Ended Questions Closed-ended questions restrict the user to a pre-defined choice of answers. Available closed-ended question types: Single Choice selection Multi Choice selection Open-Ended Questions Open-ended questions allow users...

Importing Survey data can be used when dealing with a large number of questions or from an existing  library. The following Survey elements are supported for import: Choice Option Set (see below) Question Category Question Library Importing...

To view survey responses: Open the survey you want, see Creating or Editing a Survey . Select Campaigns tab. Select the Campaign you want and select ACTION. The menu appears. Select Edit . The Campaign form appears. Select Responses  ...

Surveys are launched using campaigns. Launching a Person Campaign Surveys can be directly targeted to a group of people. Additionally, a Person Campaign survey can also set against a target object if required.  When the respondent opens the surve...

Survey branching (or skip logic) allows you to skip questions and point user to different part of the survey depending on their answers. For example, you could be asking customers how frequently they use our product, if they are a regular user or i...

Giving users permission to create surveys Users other than administrators may want to create their own surveys, such as a Marketing Campaign Manager. A  Survey Creator role is used to grant end users permission. In the Security section of Administ...

Split surveys into logical sections so that respondents see a manageable amount of content, and feel a sense of progress as they complete each section. Moving a question To move a question: Open the survey you want to edit. Select Survey Layou...

Survey outcomes can be used to categorise and summarise survey results based on question weightings. A survey result has this outcome if the total score is equal to or greater than the threshold value, up to the threshold value of the next highest ...

Since the survey information is represented as objects in the system, any of the information can be added to any application, in the form of screens, reports and charts through reports. For example, a Marketing application may only want to display s...

Editing a Survey To open or edit a survey: Select Application Menu. The menu appears with available applications. Select Administration . The application displays at the landing page. In the Left Navigation Area, select Surveys . The Surveys ...